Technical Support

You can count on us.

We work hard to make sure ScrapWare serves you without interruption. That’s why our software is backed with responsive, reliable support. All day, every day, we’re here by phone or email to quickly resolve any issue.
Scrapware Support

Our accessible, timely support leads the industry.

Many recycling software providers underestimate the importance of support. They’re only available during business hours and they usually rely on automated systems. Not ScrapWare. Whenever you reach out, a friendly team member will be there to assist you. We understand that responsive support affects your IT investment and your bottom line. That’s why we developed a support system that outranks all others in the recycling software industry. As a ScrapWare customer, you’ll have peace of mind knowing we’re always here to get you back to work in no time.

We never settle for second-best.

Our technical support is unmatched but that doesn’t mean we’re satisfied. ScrapWare is committed to serving you even better and faster. We continually measure our performance, analyze the information from support tickets, and refine our processes based on the findings. ScrapWare is driven to help you succeed.

When you need help, we’ll be there.

Contact us today to learn more or to schedule a demo.

Schedule a Web Demo

With ScrapWare, you get software that works, along with support from people who understand your business. Schedule a Web Demo to experience firsthand how ScrapWare can help improve your recycling business.

We’re Here for You 24/7

In the rare instance you may have an issue with ScrapWare, simply reach out to our team by phone or email for help.

Support Phone Number (855) 249-1828
Support E-mail [email protected]


The technical support is instantaneous on a 24/7 basis.

The technical support is instantaneous on a 24/7 basis.

Michael Eisner
Premier Metal Services, LLC
Read more of our Testimonials.